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Technical Support - Summit Traffic

Summit Traffic Online Technical Support

Welcome to Summit Software's Online Technical Support web site.  The purpose of this site is to enhance the support services we provide to our clients.

We've provided a number of resources here to help

View our Technical Support Policies

Our preferred method of connecting is  Go to and request a code from your Support Technician.  Once you enter the code, you need to follow the instructions to install the applet so that we can connect to your computer.  Once we connect, you will need to allow us to see your screen, etc.  The applet goes with the code and can only be used one.  It is uninstalled when the session is ended.  We can also use if you have the Pro version.  With the Pro version, right-click the icon in the taskbar and chose "send invitation" to email us an invitation.  Also, if you use TeamViewer, send us the ID and Password so that we can connect to your computer.

Check out the list of External Interfaces

Read about why we chose Pervasive as our database engine.

View a copy of our Sample Report Book (3.91 MB)

Plus many Client's Resources

Go to the Client's section.

Go to the Client's Support section

Register an Account.

Login to your Account.

There are some links to PDF files on this website.  You must have a PDF reader in order to view PDF files.

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